I learned all about leadership communication by working for a person who did not do it well. Everything she did represented everything one should not do when striving to be a leader. (From a student’s essay on Leadership Communication.)
This goes nicely with one of my favorite ideas about learning by looking:
Thinking is more interesting than knowing, but less interesting than looking. (Johann Wolfgang von Goethe)
Of course, Yogi Berra also had something to say about this notion as well:
You can observe a lot just by watching.
Now *that* is a good observation!